Unable to add name to reply-to field

  • In order to show the name of the customer in our ticketing software, we need to add a name to the reply-to field.

    It’s usually added as: Name <email-id>.

    However, FluentForms is removing the special characters, making it unusable.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Tahmid ul Karim

    (@tahmidulkarim)

    Hi there,

    Can you please share a bit more details regarding the issue, particularly which special characters are removed?

    If you can share a screenshot of the issue, we can better understand the problem that you are facing.

    Thank you!

    Thread Starter Gijo Varghese

    (@gijo)

    For example, if I enter “John Smith <[email protected]>” in the reply-to field, it removes the ‘space’, ‘<‘ and ‘>’.

    So reply it becomes “JohnSmith<[email protected]>”

Viewing 2 replies - 1 through 2 (of 2 total)
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