Unable to add new images to existing gallery – errors in php error_log

  • Resolved WebDragon

    (@webdragon)


    9 months, 2 weeks ago

    We have the premium version of the plugin and are experiencing an issue attempting to add about 20 or so images to an existing gallery to filter to a specific category

    the images upload to the media room fine when you “Add/Upload items”, but when you ‘submit’ to the portfolio so I can tag them with the proper filter, a SLEW of warnings shows up in the error log (and ultimately they don’t get added to the gallery)

    I saw the post elsewhere here that suggested some changes to php.ini and I made those, but to no avail

    The errors are as thus: 

    [17-May-2024 18:22:32 UTC] PHP Warning: Undefined variable $post in /home/develgermanspros/public_html/wp-content/plugins/portfolio-filter-gallery-premium/portfolio-filter-gallery-premium.php on line 338
[17-May-2024 18:22:32 UTC] PHP Warning: Attempt to read property "ID" on null in /home/develgermanspros/public_html/wp-content/plugins/portfolio-filter-gallery-premium/portfolio-filter-gallery-premium.php on line 338

    PHP version is 8.1, wordpress is at 6.5.3, and the premium plugin version is 7.1.2, and .user.ini contains the following: 

    memory_limit = 256M
upload_max_filesize = 256M
post_max_size = 256M
max_input_vars = 5000
max_input_time = -1
max_input_nesting_level = 256
max_file_uploads = 100
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Pathhan

    (@razipathhan)

    Thanks for contacting us.

    If you are a premium user, please contact us on our official site because WordPress does not allow us to give premium support here.

    You can use the help desk ticket system by just login into your account – https://awplife.com/account/member

    Or you can also submit a contact query to our site – https://awplife.com/contact

    Thanks

    Thread Starter WebDragon

    (@webdragon)

    Would you mind terribly much ‘pinning’ a separate support thread, indicating what you just told me above, so that other premium users will see it at the top of the list on first coming to https://www.ads-software.com/support/plugin/portfolio-filter-gallery/ which will help prevent others from making the same time-wasting mistake I did ?

    I’ve opened a helpdesk ticket on your site as you requested. Apparently I already knew about it, as I had posted a bug there previously; however, at the time, I was additionally not on the CC list for the email forwarder that my boss set up for the account, so I did not receive your reply to the other ticket from 20 days prior (oops) annnnnd, yeah… we fixed that now.

    • This reply was modified 9 months, 2 weeks ago by WebDragon.
    • This reply was modified 9 months, 2 weeks ago by WebDragon.
    Plugin Author Pathhan

    (@razipathhan)

    Thanks for the info.

    We have responded to you through the helpdesk ticket system.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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