Unable to add product on manual order

  • Resolved LluisPerez19

    (@lluisperez19)


    3 years, 10 months ago

    Since I migrated my website to a new hosting I keep getting this problem, I’m unable to add a new product manually to a manual order.

    Inspecting the page, It shows an error 500 on admin-ajax.php

    This is the debug log:

    `Stack trace:
    #0 /home/aekaki/www/wp-content/plugins/woocommerce-dropshipping/inc/class-wc-dropshipping-orders.php(53): round(”, 2)
    #1 /home/aekaki/www/wp-includes/class-wp-hook.php(289): WC_Dropshipping_Orders->round_price_product(”)
    #2 /home/aekaki/www/wp-includes/plugin.php(212): WP_Hook->apply_filters(”, Array)
    #3 /home/aekaki/www/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-data.php(797): apply_filters(‘woocommerce_pro…’, ”, Object(WC_Product_Simple))
    #4 /home/aekaki/www/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-product.php(267): WC_Data->get_prop(‘price’, ‘view’)
    #5 /home/aekaki/www/wp-content/plugins/woocommerce/includes/wc-product-functions.php(1047): WC_Product->get_price()
    #6 /home/aekaki/www/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-order.php(1362): wc_get_price_excluding_tax(Object(WC_Product_Simple), Array)
    #7 /home/aekaki/www/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(932): WC_Abstract_Order->add_product(Object(WC_Product_Simple), 1)
    #8 /home/aekaki/www/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(876): WC_AJAX::maybe_add_order_item(13772, ”, Array)
    #9 /home/aekaki/www/wp-includes/class-wp-hook.php(287): WC_AJAX::add_order_item(”)
    #10 /home/aekaki/www/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)
    #11 /home/aekaki/www/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
    #12 /home/aekaki/www/wp-admin/admin-ajax.php(184): do_action(‘wp_ajax_woocomm…’)
    #13 {main}
    thrown in /home/aekaki/www/wp-content/plugins/woocommerce-dropshipping/inc/class-wc-dropshipping-orders.php on line 53
    [17-Jan-2021 20:00:24 UTC] PHP Warning: Constant WP_MEMORY_LIMIT already defined in /home/aekaki/www/wp-config.php on line 82

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello @lluisperez19 ,

    Okay, let’s see what can be the issues here.

    First of all please run a conflict test for Plugin and Theme Conflicts following this guideline – https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    If that does not help, I will recommend doing these two things:

    1. Contact your hosting provider and share the error with them. In case they have a misconfiguration they can identify that.
    2. Create a ticket on WooCommerce.com as I can see that the error message indicates some error on the Woocommerce Dropshipping extension.

    I hope the information helps.

    Thank you ??

    Plugin Support abwaita a11n

    (@abwaita)

    Hi @lluisperez19,

    Just a heads up, I’ll be marking this thread as resolved as it has been inactive for a while. Hopefully, the above info was useful and you were able to find a solution to your problem!

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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