Unable to add question type

  • Resolved v1kec

    (@v1kec)


    4 years, 8 months ago

    I recently downloaded your plugin but unfortunately i am still unable to get it up and running. The issue that i am experiencing is the following.
    When i try to add for example single choice question it’s not working, i click on any of those buttons but it’s not adding it. I have tried the Demo version that you provide, everything works fine for me there, i have also create a new site on which i had 0 plugins and tested with the themes that are provided by WordPress itself, but the outcome was again the same.
    It seems to be a POST 404 error on clicking, in the admin-ajax.php file

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author perfectsurvey

    (@perfectsurvey)

    Dear customer, we will be happy to give you support.
    You can write to support[at]getperfectsurvey.com giving the site url and login credentials to allow technicians to check what happens.

    Thank you,
    Perfect Survey Team

    I have the same problem, tested everything up and down.
    The problem is simple, if you have a local WordPress installation (without an active internet connection), you can’t add a question type.
    When I connect to the internet. It works.

    Now the question is, why does it not work without an internet connection?
    Can the problem be solved?

    Because we would use the plugin for an intranet. Unfortunately this is the only way. But we do not want to do without the plugin either. Because it is the best survey plugin far and wide.

    Thanks

    Plugin Author perfectsurvey

    (@perfectsurvey)

    Dear user, thank you for what you said. We want to help you.

    100% safe: The plug-in doesn’t need any internet connection, it works locally.
    We did the tests as soon as we read your message. You can write to

    support[at] getperfectsurvey.com

    Let’s see if possible to do a remote intervention.
    Thanks and look forward to your reply.

    Perfect Survey Team

    I tested it on our server and localy on my Macbook. I made a Video to demonstrate:

    https://send.firefox.com/download/bf053509bd1fd81e/#WzKkBB5sLpQVM0Wwvb3YgA

    PW: psword

    Thanks.

    Plugin Author perfectsurvey

    (@perfectsurvey)

    Dear user,

    we need more information. Can you write to:

    support[at]getperfectsurvey.com?

    Perfect Survey Team

    Plugin Author perfectsurvey

    (@perfectsurvey)

    Please send more information to:

    support[at]getperfectsurvey.com

    Perfect Survey Team

Viewing 6 replies - 1 through 6 (of 6 total)
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