unable to add video

  • Resolved jbunnell

    (@jbunnell)


    7 years, 2 months ago

    I have the video slider plugin in added to my website. I have had it for several months. I have successfully added 29 videos to the slider withOUT issue or problem. I am very familiar how to add additional videos. I have added ALL of them from my Youtube site.

    I am NOT able to add the most recent video.

    Has something changed with the plugin?
    Is there a maximum number of videos permitted to be added to the slider? If so, why?
    Can someone help me add additional videos to my existing plugin??

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author richteam

    (@richteam)

    Dear @jbunnell.

    Thank you for posting your question. Sorry for our delay. Our team is ready to help You. We don’t have any limits on the slider uploading process. Please can You say me you tried to upload the videos with the same format? And Please send me the video source which you tried to uplaod and it failed.

    Thank You

    Plugin Author richteam

    (@richteam)

    Dear @jbunnell.

    Please give us any examples. We have tested again upload videos and there is not found any problems.

    Thank You.

Viewing 2 replies - 1 through 2 (of 2 total)
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