Unable to apply gift card on cart page

We’re looking into this now to see if we can determine why you’re having this issue. As soon as I have more information I will let you know.

Sure thanks for the quick response…

I am not getting any javascript errors while on the page or applying the gift card..

I am talking about box on the cart page not on the checkout page

It reloads the page but the gift card is not reflecting on cart page

There may be an issue when trying to redeem the gift card. Can you perform the following steps please:

1. Log into your FTP site and edit wp-config.php
2. Set the following values (add the lines if they don’t exist):
define( ‘WP_DEBUG’, true );
define( ‘WP_DEBUG_LOG’, true );
define( ‘WP_DEBUG_DISPLAY’, false );
@ini_set( ‘display_errors’, 0 );
3. Return to the Cart page and attempt to add the gift card again.
4. Now go back to FTP and send me the file /wp-content/debug.log
5. Return to wp-config.php and set DEBUG back to false (reverting the changes made in Step 2)

It is not showing any debug log in the folder you mentioned. So for now I have unable
define( ‘WP_DEBUG_DISPLAY’, true );
@ini_set( ‘display_errors’, 1 );

so you can check the errors and provide me solution kindly check it and help me out, as I need to WP_DEBUG_DISPLAY asap once the issue is resolved

PHP Notice: Use of undefined constant PWGC_GIFT_CARD_CUSTOM_AMOUNT_META_KEY – assumed ‘PWGC_GIFT_CARD_CUSTOM_AMOUNT_META_KEY’ in /home/sydneyha/public_html/wp-content/plugins/pw-woocommerce-gift-cards/includes/pw-gift-cards-purchasing.php on line 122

I am getting this 1 error for meta key

Oh, I see you put a link in your first post, sorry about that. I see an error message that you’re getting:

Notice: Use of undefined constant PWGC_GIFT_CARD_CUSTOM_AMOUNT_META_KEY - assumed 'PWGC_GIFT_CARD_CUSTOM_AMOUNT_META_KEY' in /home/sydneyha/public_html/wp-content/plugins/pw-woocommerce-gift-cards/includes/pw-gift-cards-purchasing.php on line 122

This is just a notice, however it could be the source of the problem. I’m checking into this error now.

We released a new version of the plugin today, it is v1.13

To get the update:

1. Log into your WordPress Admin area.
2. Click on Plugins -> Installed plugins.
3. Scroll down to PW WooCommerce Gift Cards and click “Check for updates.”
4. The page will refresh, then scroll back down and click on “Update.”

After you get the update let me know if the issue is resolved.

You can turn off debugging output for now, thanks!

if ( isset( $cart_item[ PWGC_GIFT_CARD_CUSTOM_AMOUNT_META_KEY ] ) ) {
$item_data[] = array(
‘key’ => PWGC_AMOUNT_META_DISPLAY_NAME,
‘value’ => $cart_item[ PWGC_GIFT_CARD_CUSTOM_AMOUNT_META_KEY ]
);
}

this is the code near the line 122

I have updated the plugin, but facing the same issue..

Now I am also not getting any notice…

I dont know what is causing this problem, I have used this plugin before and it was working fine…

Please do let me know what can be the problem and how we can solve it

Thanks for you quick responses

Can we connect over skype or somewhere for the quick communication solve the issue asap?