Unable to apply gift card on cart page

The issue appears to be that the template has been overwritten with some custom code.

The source code should have a form called “pwgc-redeem-gift-card-form”, however when I look at your HTML it is missing.

The “Apply Gift Card” box is currently located above the “Proceed to checkout” button (below the totals). We have had another user request the ability to move it up to beneath the “Apply Coupon” button, however that isn’t currently an option yet.

If you want to be notified when we make that an option I can contact you via this thread. It will be a couple of weeks but it is something we have planned.

In the meantime, you will need to remove the custom template file for /woocommerce/cart/apply-gift-card.php, or the changes made to functions.php since that is what is interfering with the Apply Gift Card form.

Actually it looks like the form is still there inside the raw HTML source code, but since the “pwgc-redeem-gift-card-form” DOM object is inside another <form> object, it’s being ignored.

You can’t nest <form> elements and so having the “apply” button inside the cart <form> is the culprit.

Let me know if this makes sense or if you have any questions!

Ok thanks for the response, is there any alternate solution for it…?

Not currently…see this thread where another user is requesting the same thing: https://www.ads-software.com/support/topic/change-gift-card-position-on-cart-page/

Once this is an option in the plugin I will follow up here, thanks for your patience!

Yes, please do let me know over here once the feature is added.

Thanks for your support.

Ok, will do!

We just released an update to the plugin that includes two new options to relocate the Apply Gift Card box. To get the update:

1. Log into your WordPress Admin area.
2. Click on Plugins -> Installed plugins.
3. Scroll down to PW WooCommerce Gift Cards and click “Check for updates.”
4. The page will refresh, then scroll back down and click on “Update.”

Once you have the update, click on “Pimwick Plugins -> PW Gift Cards -> Settings” to see the new options.

great, loved the way you guys work. Quick responses and quick solution.

Thanks for all your support

Thank you!