Unable to auto refresh images

  • Resolved jsttech

    (@jsttech)


    6 years, 7 months ago

    1. I don’t see if your plugin refreshes latest post feeds for me anymore. I have set it to reload images after every 1 hour but it keeps showing me latest image from 1st AUG where I have around 10 more images after that day till now. How can I debug and fix it?

    2. I am using free version of your plguin and now looking to migrate it to premium one. Reason why I need its premium version is because of CAROUSEL slider. However I need it for Instagram Feed Posts but only on mobile view and on desktop I want it to be same of now where it shows images grid. Is it something possible through your premium version and how?

    The page I need help with: [log in to see the link]

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  • Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    Hey jsttech,

    Sorry for the issue here! Can you contact us on our support page with your “System Info” from the “Support” tab?

    https://smashballoon.com/instagram-feed/support/

    This should help us see what might be going on.

    As for your 2nd question, we can help you with that as well using our ticketing system. The moderators of this forum prefer that we don’t discuss “Pro” related features in this forum.

    Thanks!

    – Craig

Viewing 1 replies (of 1 total)
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