• Resolved arsah

    (@arsah)


    I added own IP to test blockage but I was still able to open and access my website so what thing does it block if I can still access my website?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support wfmark

    (@wfmark)

    Hi @arsah , thanks for reaching out.

    I tested IP-blocking on my end, and it is working as expected. Did you block the IP via the Wordfence > Firewall > Blocking > IP Address section?

    If so, can you please confirm that you have blocked your public-facing IP address? It should be the same as the IP listed here – https://whatsmyip.com/ on the device you’re using to access the site.

    If your IP address is blocked, you should see a Wordfence “Manual Block by Administrator” blocking page when you access the site.

    You could also try clearing the cache on your browser or adding a cache-busting string to the end of the URL, such as /?no=cache, as you may be viewing a cached page.

    Let me know how it goes.

    Thanks,

    Mark

    Thread Starter arsah

    (@arsah)

    I tried to block The IP address your plugin show in ”’live traffic tab”, one and today I noticed your plugin shown different/wrong IP address of every use/bot coming into so that’s why block is not happening

    Plugin Support wfmark

    (@wfmark)

    Hi @arsah ,

    Thanks for getting back.

    It sounds like Wordfence is not detecting IP addresses correctly on your site. Take note of your IP  as displayed on https://www.whatsmyip.org. Please note that this detection can sometimes not be 100% accurate on cellular phone network connections.

    Navigate to Wordfence > All Options > General Wordfence Options > How does Wordfence get IPs and reference the area under that section that says Detected IPs and Your IP with this setting. Start from the top and check to see if any of the settings show the same IP as the site above does.

    Let me know how it goes.

    Thanks,

    Mark.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Unable to block’ is closed to new replies.