Unable to block certain IP addresses – incorrect error message

  • Resolved kaspar

    (@kaspar)


    8 years, 4 months ago

    I’m getting this error message when trying to block an IP address:

    The IP address 69.63.188.121 is whitelisted and can’t be blocked or it is in a range of internal IP addresses that Wordfence does not block. You can remove this IP from the whitelist on the Wordfence options page.

    There are many hits from “Menlo Park, United States.” They all have different IP addresses. When I click the link to block them, I get the error message. They are NOT on my whitelist and about half of them show in Live Traffic as Warning.

    https://www.ads-software.com/plugins/wordfence/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter kaspar

    (@kaspar)

    According to whois, these IPs belong to Facebook. But what bothers me is that some of them are flagged as Warning, while the rest are flagged as “bot”.

    Hi kaspar,
    Wordfence whitelists all Facebook IPs by default so Facebook sharing doesn’t get blocked, that’s why you can’t manually block this IP.

    Maybe this bot hits a “non-existent page”? that’s why you may got it as warning not bot in “Live Traffic”.

    Thanks.

    Thread Starter kaspar

    (@kaspar)

    That must have been it. A lot of hits are blocked for trying to access non-existent pages; when I saw a lot of them from the same IP flagged as Warning, I got concerned about whether they really were Facebook. Thanks for the info!

Viewing 3 replies - 1 through 3 (of 3 total)
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