Unable to change "Notification Settings"

  • Resolved Erik

    (@erikalm)


    10 years, 4 months ago

    Hello,

    When I uncheck checkboxes (e.g. “Enable email alerts for successful logins” or “Enable email alerts for new site content”) in “Sucuri Security > Settings > Notification Settings” and click the “Save”-button on the top right of the list of settings the page reloads and the system says “Sucuri: Notification settings updated.” but the checkboxes are still checked.

    I have the same problem changing settings in “General Settings” e.g. “Scanning Frequency” or ignoring post types.

    It seems the changed settings aren’t saved to the database…

    I have repeated this issue with three separate installs of WordPress, all multisite, one with no other active plug-ins. Sucuri is network enabled.

    /Erik

    https://www.ads-software.com/plugins/sucuri-scanner/

Viewing 4 replies - 16 through 19 (of 19 total)

  • I will mark this ticket as Resolved considering the comments of other users in this thread.

    wn nj

    (@waseemnaikgmailcom)

    It is back.

    I had it; it got fixed.

    I have not need to install a new one or make changes to the one I had and now, neither the new or the existing install allows changes.

    I am on Version 1.7.5 and using WordPress 4.1 with multi-site.

    Kindly advise.

    wn nj

    (@waseemnaikgmailcom)

    BTW, I cannot change the setting under Ignore Notifications, Scanner Settings, Heartbeat, either.

    Hardening and Post-Hack works.

    There is nothing in error log.

    Here is the site info:

    Remote Address Header REMOTE_ADDR
    Operating system Linux (64 Bit)
    Server Apache/2.2.29 (Unix) FrontPage/5.0.2.2635
    Developer mode OFF
    Memory usage 42.08 MB
    MySQL version 5.0.91
    SQL mode Not set
    PHP version 5.3.27-pl0-gentoo
    PHP safe mode Off
    PHP expose php 1
    PHP allow url fopen 1
    PHP memory limit 256M
    PHP upload max filesize 25M
    PHP post max size 25M
    PHP max execution time 30
    PHP max input time -1

    hth

    wn nj

    (@waseemnaikgmailcom)

    I do not know why you are marking these tickets resolved when the issue is not resolved?

    I have this issue on two different hosts. WP Engine and Network Solutions. Considering that these are one of the biggest in their own ways, the problem is not with the host or the db.

    I realize the frustration of a random issue and your diligence in trying to replicate the issue.

    I will be willing to help if you post a way so that all of us who are encountering the problems on unable to save the setting can help you isolate the issue.

Viewing 4 replies - 16 through 19 (of 19 total)
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