Unable to Change Settings

  • Resolved gridmaker

    (@gridmaker)


    1 year ago

    Hi,
    We had disabled Theme updates. But we now want to change it to “Manual Update”. But unfortunately, it’s stuck on “Disable Theme Updates”. Please help.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hi,

    Are you saying that you’re not able to change any options on the General tab including the Automatic updates notification e-mails ? Do you have other admin accounts that you can try to change the settings and see if it works with that accounts?

    Thanks
    Anthon

    Thread Starter gridmaker

    (@gridmaker)

    Hi,
    We tried with two admin accounts. Still it’s not budging.
    Had made the same choice in a mirror site under local server (MAMP). There we were able to make the shift.
    But in this site publicly hosted under GoDaddy, we are unable to change the options.
    Please help.

    Hi,

    We’ve just made a tweak to the EUM 9.0.17 to see if it can resolve the issue you’re currently facing. Could you please download the tweaked version of EUM 9.0.17 from the following link, install it and let us know how it goes

    https://filetransfer.io/data-package/53XJZIL6

    Thanks
    Anthon

    Thread Starter gridmaker

    (@gridmaker)

    Thanks. It’s resolved. Thank you Anthon.
    Are you a developer with Easy Updates Manager?

    Hi,

    I’m glad that it resolved the issue, and we will include the tweak in the next version of EUM. Anyway, yes, I’m one of the EUM developers.

    Thanks
    Anthon

    Hi,

    I’ve got the same problem.
    Context: the site was in Ionos “Managed WP” which I did cancel recently.
    So I installed EUM (9.0.17), but the settings don’t react to choices.

    The download-link from above (https://filetransfer.io/data-package/53XJZIL6 ) asks for a sign-in which will be turned into “premium”…

    Could you please provide another link to easily download your patched file?

    Are there other plugins known to conflict? The admin beforehead of me had installed a biiiig bunch of plugins… (Elementor et al.)

    Thanks a lot!
    Nicolas

    Hi Nicolas,

    Apologies for the delay

    I’ve just created a new download link, please find the link below

    https://filetransfer.io/data-package/vHPElJBt

    once downloaded, please install and let me know how it goes. Also, I may need the list of active plugins on your site if the patched version doesn’t work for you.

    Thanks
    Anthon

Viewing 7 replies - 1 through 7 (of 7 total)
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