Unable to Choose Instagram Account

  • Resolved vgnavada

    (@vgnavada)


    2 years, 10 months ago

    Hi,
    While using this plugin to connect my store to FB,
    I was unable to choose the Instagram page.

    When I clicked on ADD PROFILE (Screenshot: https://prnt.sc/26chu9j), It took me to the PIXEL selection page (Screenshot: https://prnt.sc/26chudu), There were no options to choose the INSTA profile.

    Can you please check?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi @vgnavada,

    At the moment Instagram shopping/checkout support is not available. You can use Instagram Shopping if you need users to checkout from Instagram. (documentation)

    With the Facebook for WooCommerce extension, you can link an Instagram Business Account to the Facebook account and then sync the products to the Facebook catalog. This Facebook catalog can be shared between Facebook and Instagram, but the account linked to this extension in WooCommerce is the Facebook account.

    I hope this helps! Please let us know if you have any other questions. ??

Viewing 1 replies (of 1 total)
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