Unable to click field

Hey @sunb1,

Thank you for reaching out and for your patience as we work on resolving the issue you’ve reported. We understand how important this is for you.

The issue has already been forwarded to our products team for investigation. Unfortunately, we can’t provide a time frame for this to be resolved.

We appreciate your understanding and will keep you posted as soon as we have updates.

Have a nice day!

Ok. I guess i’ll have to switch to another plugin until the issue is resolved. Let me know in this thread if you can once the issue is resolved.

@sunb1, sure!

Thank you for your patience.

Best regards,

Andreea

Hi @sunb1,

I hope this message finds you well. I am pleased to inform you that we have recently released an update for Feedzy. This update includes a resolution to the issue you reported.

We appreciate your patience and support during this process. If you have any further questions or require assistance with the update, please do not hesitate to reach out.

Wishing you a great weekend ahead! ??

Hi, the field is clickable now but did you remove the ability to use a image url now? The field help text now only states: You can use the magic tags, or leave it empty.

It does not mention being able to use a url anymore? A test post also resulted in the image not being set.

Hi @sunb1,

Indeed, this part of the feature has been adjusted.

Currently, you can use only magic tags in this area. The image URL has been removed because the fallback image does the same thing. In this way, instead of using an image URL in the featured image section, you can set a fallback image that will appear when the featured image is not available – https://docs.themeisle.com/article/1964-fallback-image-in-feedzy-rss-feeds#global.

I will forward this as a suggestion for our development team for review.

So basically what you are saying is that you fixed the issue of the field not being clickable/editable but also took away the option away from the free version and now the only way to use it is to buy the paid pro version?? The fallback image you linked is global and not per individual feed. Taking this option away as per your explanation really makes no sense.

This makes your plugin no longer useful on any of our sites then.

Hey

We understand how important this is for you and we apologize for any frustration caused.

The issue has already been forwarded to our products team for investigation. Unfortunately, we can’t provide a time frame for this to be resolved. You can check the progress here – https://github.com/Codeinwp/feedzy-rss-feeds/issues/918.

We appreciate your understanding and will keep you posted as soon as we have updates.