• Resolved joemagrino

    (@joemagrino)


    I use WP Multisite to setup several apparel stores each year. NS Cloner (Free) has been awesome with no issues until the latest update about 3 days ago. After I setup the clone and hit the “Clone” button, the progress bar flashes for a split second and then a basic overlay screen shows a “Standard clone?finished…” and a “Close” button. That’s it. No progress and it never disappears. I when I check the NS Cloner logs, it says “No logs currently saved”. Any advice would be greatly appreciated ASAP. Thanks!

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Never Settle

    (@neversettle)

    Hey @joemagrino

    Are there any WordPress error logs generated? Please enable WordPress debug log and try the clone process.

    Thread Starter joemagrino

    (@joemagrino)

    I already had debug set to true and then added the other settings from that debugging link you sent. No error logs are being generated when trying to clone. Is there a way to roll back to the previous version of the plugin?

    • This reply was modified 1 year, 3 months ago by joemagrino.

    We’re having this exact same issue. If I enable debugging the log file size skyrockets, almost a MB every second or so. Eventually had to cancel the operation because the log went from nothing to nearly 150MB in a very short time.

    Plugin Author Never Settle

    (@neversettle)

    Hey @joemagrino

    Version 4.2.2.2 can be downloaded from here https://www.ads-software.com/plugins/ns-cloner-site-copier/advanced/ or from this direct link https://downloads.www.ads-software.com/plugin/ns-cloner-site-copier.4.2.2.2.zip

    We will run some tests and see if we can replicate the cloning issue

    Thread Starter joemagrino

    (@joemagrino)

    @neversettle FYI, I just downloaded and installed 4.2.2.2 and it works perfectly! Also, I have the latest versions of WP and the rest of my plugins. Not sure what is going on with 4.3.1, but I will stick with 4.2.2.2 for now. Thanks for pointing me to the Advanced tab with older versions. Never even noticed it.

    Plugin Author Never Settle

    (@neversettle)

    Hey @joemagrino

    Thanks for the update. We have pushed a fix for the cloning issue in version 4.3.2 that resolves the issue. Kindly let me know if you run into any other issues

    The fixed worked. Thank You.

    @joemagrino I do understand that the issue has been fixed. Still. You earlier asked: “Is there a way to roll back to the previous version of the plugin?”

    Yes there is. Instead of looking all over the place for an earlier version -of any plugin- you can try the very useful WP Rollback. It is a real lifesaver.

    Hey There @neversettle

    Love the plugin, slick as!, used it back in 2022-11-24 to setup my first regional site.

    I have just used it again to set the second regional site up and for some reason the clone has https stripped from the new subsite. ie rather than https://primarysite.com/subsite-name/ it is rendering ://primarysite.com/subsite-name/

    When I try and save the https to the start via All Sites / Edit the site in question and then save it says saved but does not stick.

    I deleted the subsite and tried again, same thing. Reached out to my host (Pressable) and they investigated and came back with:

    On SSH > WP-CLI, the site ID 5 shows a weird URL:

    +———+——————————————+———————+———————+
    | blog_id | url | last_updated | registered |
    +———+——————————————+———————+———————+
    | 1 | https://primarysite.com/ | 2023-09-27 01:46:31 | 2022-11-24 17:42:09 |
    | 3 | https://primarysite.com/subsite1/ | 2023-09-26 04:28:08 | 2022-11-24 08:07:50 |
    | 5 | / | 2023-09-28 12:04:11 | 2023-09-28 12:04:11 |
    +———+——————————————+———————+———————+

    It doesn’t seem to be an issue with Pressable’s servers, but with the site creation. That is why I’m analyzing the database.

    They then said they will investigate further and come back to me.

    As I need to expedite the journey to a solution I thought I would see if you guys thought it was an extension of this previous unable to clone issue.

    Cheers ??

Viewing 9 replies - 1 through 9 (of 9 total)
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