Unable to close the pop up

  • Resolved Amit Singh

    (@amitsksingh)


    1 year, 5 months ago

    I am using Divi theme and have created pop up to show up on home page. Issue is that when I am trying to edit the home page using DIVI front end editor the pop up shows up and it never closes.

    Now in first place it should not open up for logged in user and if its opening it should close when I click on close button.

    Please help.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Kim L

    (@kimmyx)

    Hi @amitsksingh,

    We tested this on our test site but we were able to close the popup when editing a page with Divi Builder.

    See our test here: https://share.getcloudapp.com/JruegA0Z

    There might be conflicts happening with other plugins that are preventing the popup to close.

    Could you check for conflicts by temporarily deactivating other plugins except for Popup Maker?

    You can also send us a message at?Support Request – Popup Maker?so we can take a closer look.

    We’ll wait for your email!

    Plugin Support Kim L

    (@kimmyx)

    Hi there,

    Since there hasn’t been any recent activity in this thread, I’m going to mark this as resolved.

    Feel free to create a new thread if you have other questions.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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