Unable to communicate back with site

  • Unable to communicate back with site to check for fatal errors, so the PHP change was reverted. You will need to upload your PHP file change by some other means, such as by using SFTP.

    health check done! The loopback request to your site completed successfully.

    what could be the issue?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter sarhad12

    (@sarhad12)

    PHP Version 5.6.38 – For best performance we recommend using PHP 7.2 or higher.

    this is only issue showing in health check

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    >> Unable to communicate back with site to check for fatal errors <<

    This indicates to me that you were editing some PHP and it caused your site to fail, so the code editor reverted it. I’m not sure why you’re bringing health check into this. Can you explain exactly what you were doing when you saw that error?

    PS: You misspelled “concept” on your home page.

    Thread Starter sarhad12

    (@sarhad12)

    Basically anything I try to edit, example footer it doesnt allow me.. i get above error..

    And thanks for pointing the spelling out.. I need to check grammar and spelling.. i got released also so need to sort it asap..

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    This is probably due to a security “feature” of your host. Check with them to see if they’re blocking your edits using mod_secure or something similar. You may (and probably should) do your editing of PHP files offline and download/upload via SFTP.

    Thread Starter sarhad12

    (@sarhad12)

    And also for some reason this theme i spoke to theme owners but they cant seem to figure out… everytime i try to edit.. it breaks the content up .. i mean at times i get blank white page or completely messed up.

Viewing 5 replies - 1 through 5 (of 5 total)
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