Unable to configure caching

  • Resolved pmattei

    (@pmattei)


    10 months, 2 weeks ago

    Hummingbird is saying that my browser cache is set to only one hour. When I try to Configure the cache to be one year (the suggested option) I am unable to complete the process.

    Going through the cache wizard setup, I can get through the first two steps (Server Type- autodetects as Apache, and Set Expiry), but when I continue to Add Rules, it loads for a few seconds, then brings me back to the Browser Caching Status Page. I never get a chance to save or see the code to copy into the .htaccess file.

    Is there a fix for this? I tried it on both Chrome and firefox, so it doesn’t seem to be a browser issue, and I’m not seeing any new specific Errors in console.

    • This topic was modified 10 months, 2 weeks ago by pmattei.
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  • Plugin Support Adam – WPMU DEV Support

    (@wpmudev-support8)

    Hi @pmattei

    I hope you’re well today!

    Browser caching is controlled by HTTP headers sent by webserver and Hummingbird can only attempt to control those headers – in case of Apache it’s via .htaccess file.

    What you described suggests that it may be not possible to write to .htaccess currently.

    I’d suggest checking if .htaccess is writable first. By accessing site files via FTP (or cPanel’s “File Manager” or similar way) you should see what are the “permissions” for that file and if they are like 555, 554, 544 or 444 it would man file is not writable.

    If it’s 775 – it should be writable. If it’s 755 it may or may not be writable depending on the server configuration.

    If that’s not the case, then it may also be possible that the site is either not powered by Apache (and the server is incorrectly detected) or it is a hybrid setup e.g. Nginx + Apache. In such case rules are probably added to .htaccess already but they are overwritten by server-wide settings of Nginx webserver. In such case you would need to contact your host for help with changing Browser Cache settings.

    Also, are you by any chance using CloudFlare on site? If so, the first step should be to connect CloudFlare to Hummingbird, as described here

    https://wpmudev.com/docs/wpmu-dev-plugins/hummingbird/#cloudflare-integration

    because CloudFlare would also override .htaccess browser caching configuration.

    Kind regards,
    Adam

    Thread Starter pmattei

    (@pmattei)

    Thank you for the quick response! It looks like our htaccess is not writable, so that is likely causing it. Will work on getting that updated and will try again, so this should be closed for now.

    Thanks again.

Viewing 2 replies - 1 through 2 (of 2 total)
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