Unable to connect error accessing website

Good day.

I hope I might be able to get some help to resolve the issue I am having accessing my website from the url.

I have been unable to connect to my website [removed]

This problem has been on-going for more than two weeks and I have tried the suggested solutions with no resolution.

Error message:

Unable to connect

An error occurred during a connection to [removed]

The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer’s network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.`

wordpress version 6

Theme Mesmerize

Host – GCP

GCP support says hosting service is OK but I currently do not have access to the server, I am unable to access the website files for any operation.

Before this issue, the website was running on wordpress perfectly well, I have manually migrated from physical host to GCP without any problem.

I have also manually migrated moodle application as a subdirectory on the same website. After migration, I attempted to upgrade the moodle to the latest version. There was a dependency error and I tried to update the application by installing the dependency but it did not solve the issue. After several attempts, I suspended the operation to resume latter. On resumption, I found the access issue as I have described above and I have not been able to get a resolution.

Thank you.

• This topic was modified 2 years, 4 months ago by Steven Stern (sterndata).
• This topic was modified 2 years, 4 months ago by Steven Stern (sterndata). Reason: removed redundant urls

The page I need help with: [log in to see the link]