Unable to connect Site Kit (REST API)

  • Resolved secc

    (@secc)


    10 months ago

    Hi. I have a problem to connect the sitekit Plugin. Ive always get a error message that no data are transmitted. Looks like there is a REST API Error. But have no idea how to fix it. Plugin completly deleted, reintalled, reconnected but no solution.

    Health Check sais:

    Site Kit cannot access the WordPress REST API. Please ensure it is enabled on your site.?Get help

    The REST API is one way that WordPress and other applications communicate with the server. For example, the block editor screen relies on the REST API to display and save your posts and pages.

    When testing the REST API, an unexpected result was returned:

    REST API Endpoint: https://seksupport.ch/wp-json/wp/v2/types/post?context=edit
    REST API Response: (404) Not Found

    Any idea how we can fi this?

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter secc

    (@secc)

    WordPress 6.4.2
    Site Kit 1.118.0
    ?

    Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out @secc. Given that your Site Health status shows a REST API error, it’s not uncommon to encounter this notice when trying to set up Site Kit, as the plugin uses your WordPress REST API to communicate with your site.

    To troubleshoot this further, please share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.??
    2. Can you visit your permalinks page (Settings > Permalinks) and press the “Save change” button? This will recreate a fresh .htaccess file for you, which may help with REST errors if this file was misconfigured or corrupted?
    3. Do you have any other WordPress sites on the same hosting platform, from which you can check does the same occur from?

    Let me know if you have any questions with the above.

    Thread Starter secc

    (@secc)

    Hi James. Looks liek the permalink reset enable the connection now. Cool. thank you. Will have a eye on it if it tracks any data now. Have a great friday and thank you for your fast reply. Manuel

    Plugin Support James Osborne

    (@jamesosborne)

    Glad to hear it @secc, thanks for the update. If you run into any further errors or if you have any Site Kit related queries, be sure to get in touch. If you have a moment free please also consider sharing your thoughts on the plugin.

Viewing 4 replies - 1 through 4 (of 4 total)
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