• Resolved Nisar Hussain

    (@nisarhussain)


    Hi.

    My domain is approved and and all subdomams are showing ads well but whenever I try ro connect sitekit with Adsense account..

    It fails. Unable to Connect Null something like that occur.
    Please let me know how can I connect it on my sub domains.

    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Hi @nisarhussain,

    Thanks for reaching out. If you’d like to share the following we’d be happy to check this for you.

    1. Your Site Health information. You can use this form to share privately if preferred.
    2. What is the full error that appears within your AdSense, and at what stage during connecting the module does this occur? (ie. After selecting your Google account and pressing continue)
    3. If attempting to connect AdSense from a Chrome browser incognito window do you see any browser console errors on the same screen where this error appears?

    Let me know if you have any questions with the above.

    Thread Starter Nisar Hussain

    (@nisarhussain)

    1. Submitted in Forum
    2: Error: The response is not a valid JSON response. and sometimes it shows Error, Site status Null.
    3: https://ibb.co/gZ851XR

    Plugin Support James Osborne

    (@jamesosborne)

    Many thanks for sharing, very useful indeed. From reviewing your Site Health information the site status appears as “none”, and from the screenshot you kindly shared this depicts a “Invalid site state null” error.

    While this error may be due to a slow communication between your site and AdSense servers, in order to obtain your site status, another possibility is a slow network. This is based on the console errors in the screenshot you shared.

    In order to try and complete AdSense set up within Site Kit please follow the steps below. These steps help rule out any third party plugin conflicts, some of which may be making network request:

    1. Login to your site from a Chrome browser incognito window
    2. Install and activate the Health Check & Troubleshooting plugin.
    3. Navigate to “Plugins > Health Check & Troubleshooting > Troubleshoot”.
    4. From the same screen click on the “Available Plugins” tab at the top right and then click on the “Enable” option next to “Site Kit by Google”
    5. Attempt to connect the AdSense module once more

    Let me know how you get on with the above. if the same error appears please any warnings or errors when checking your Site Health status (Tools > Site Health > Status), which differs from your Site Health information requested above. Such errors may include REST endpoint references.

    Plugin Support James Osborne

    (@jamesosborne)

    Hi @nisarhussain,

    Just following up with you to check whether the same error appears when connecting the AdSense module within Site Kit? If so let me know how you get on with the check suggested above.

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 5 replies - 1 through 5 (of 5 total)
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