Unable to connect to backend. Backend not found. HTTP error 404

Hello miriedel93,

I hope everything is going well for you.

Could you please confirm whether there have been any recent changes made to the location of your WordPress installation? Additionally, we would appreciate it if you could share the file manager version you are currently using.

Please ensure that you have the necessary read and write permissions for the file on which you are making changes. You can find more information on how to adjust these permissions here: WordPress File Permissions.

For further guidance on changing permissions, you can refer to third-party resources such as HostGator’s guide on changing permissions.

If you have any other questions or need assistance, please don’t hesitate to contact us.

Warm regards,
WP File Manager Support Team

Thanks for your quick reply. No, the location hasn’t changed and on permissions it says read and write. I have version 7.2.5 installed.

Hello @miriedel93,

Thanks for the confirmation.

To assist you more effectively, we recommend enabling debug error logs on your website. To do this, please follow these steps:

1. Locate the wp-config.php file in your website’s root directory.
2. Insert the following code:

    define( 'WP_DEBUG', true );    
    define( 'WP_DEBUG_LOG', true );

(Note:- If this code define('WP_DEBUG_LOG', false); is already there in your wp-config.php file, change the value from “false” to “true.”)

Once you’ve enabled debug error logs, please proceed to replicate the issue or perform the steps that trigger the error. This will generate a debug error log file within the “wp-content” directory.

Please download and share the debug error debug.log file with us via email at [email protected].

Best Regards,

WP File Manager Support Team

i have just sent you the error log via email. thanks