Unable to contact Awesome Support

The problem is that my client wants the Yootheme theme at all costs but with this theme a conflict occurs the products are no longer clickable.
I contacted Yootheme and they say:
“Apparently this plugin removes the a element with the link, client-side via JavaScript. The link is still part of the source, but removed from the output. As far as I can see this is something done by the plugin, not by YOOtheme Pro or WooCommerce.”

I don’t know how to send you the login information.

I don’t know how to send you the login information, the thing is bizarre, you offer a support plugin but you are unable to provide support…

Hi @mac721,

Are you a customer of any of our add-ons? If so, please submit a form here and we will check the case:

• https://getawesomesupport.com/contact/

If you are a user of the free plugin, we can assist here, but here it is not allowed to send personal information, only details from the issue such as error messages and steps to replicate the issue.

Best regards,

Are you kidding me? I am a paid customer but it is impossible to send a ticket! Wordfence is blocking me!

Hi @mac721,

Please fill in the contact form and we will continue the conversation there. We are not allowed to share or ask for contact information in WordPress forums:

• https://getawesomesupport.com/contact/

Best regards.

Hi,

I wanted to follow up and confirm if you filled in the form. We can assist with priority there and so you can provide the details needed to propper assist.

Best regards,