Unable to create course template

  • Resolved yohannh

    (@yohannh)


    1 year, 3 months ago

    Using the Create custom template in the Settings bar of the editor, I try to publish a template I’ve got the error: Publishing failed. Invalid parameter(s): template. Then Saving failed.

    I use Astra but tried to switch to Twenty Twenty and the problem is still there.

    • This topic was modified 1 year, 3 months ago by yohannh.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hi there, @yohannh,

    I’m sorry to hear about the trouble, but thanks for reaching out.

    Can you tell me whether you followed this instructions when creating the custom template?

    Based on the information provided, it seems that there may be an issue with the template parameter. However, without further details or access to the specific error message, it’s difficult to determine the exact cause of the problem.

    To troubleshoot this issue, I recommend the following steps:

    1. Double-check the template you’re trying to publish and ensure that all required parameters are properly set.
    2. Make sure that the template is compatible with the version of Sensei LMS you’re using.
    3. Clear your browser cache and try publishing the template again.
    4. If the issue persists, try creating a new template from scratch and see if you encounter the same error.

    Let me know what you find out, and we’ll take it from there if necessary.

    Thanks!

    Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hello @yohannh,

    It’s been one week since this topic was last updated. I’m going to mark this thread as solved. If you have any further questions or need more help, you’re welcome to open another thread here. Cheers!

    Plugin Support Stef (a11n)

    (@erania-pinnera)

    Reopening this thread briefly for posterity: the issue @yohannh reported is a bug affecting the non-block courses.

    The issue has been reported already and our developers are working on a fix (no current ETA for a solution, though).

    Plugin Support Stef (a11n)

    (@erania-pinnera)

    For transparency, here’s the GH issue:

    https://github.com/Automattic/sensei/issues/7215

Viewing 4 replies - 1 through 4 (of 4 total)
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