Unable to Create New Gallery or Upload Images as of v1.9.10 & WP 3.5

Hi again,
akira02 the database tables are exactly what you set out in your fix.
The weird thing is that it is working on my local machine but not on my live server (the configuration outlined above in my previous post).

My local machine configuration where the NextGEN gallery seems to work (v.1.9.12) is:
Operating System : WINNT (32 Bit)
Server : Apache/2.2.11 (Win32) DAV/2 mod_ssl/2.2.11 OpenSSL/0.9.8i mod_autoindex_color PHP/5.2.8
Memory usage : 30.88 MByte
MYSQL Version : 5.1.30-community
SQL Mode : Not set
PHP Version : 5.2.8
PHP Safe Mode : Off
PHP Allow URL fopen : On
PHP Memory Limit : 128
PHP Max Upload Size : 64M
PHP Max Post Size : 64M
PCRE Backtracking Limit : 500000
PHP Max Script Execute Time : 60s
PHP Exif support : Yes ( V1.4 )
PHP IPTC support : Yes
PHP XML support : Yes
Graphic Library

GD Version : bundled (2.0.34 compatible)
FreeType Support : Yes
FreeType Linkage : with freetype
T1Lib Support : Yes
GIF Read Support : Yes
GIF Create Support : Yes
JPG Support : Yes
PNG Support : Yes
WBMP Support : Yes
XPM Support : No
XBM Support : Yes
JIS-mapped Japanese Font Support : No

So why am I seeing an error on my live server?

JOL

JOL,

The true truth is that all thats details dont tell me nothing.
The problem that i found wasnt important on that details but the structure of the database for me was very significant.

You must download a .sql backup of the three tables of ngg_ from your wordpress database, then delete this 3 tables, then delete the plugin from wordpress plugins, and then try to install on your server online the plugin.

When you finish to install the plugin, look if the plugin work ok, creating a gallery and uploading 1 image to 1 gallery.

If all are right, just go to your wordpress database, empty the 3 NGG_ tables, import to each table the respective .sql file, then just make the changes that i told.

Seems to be my experience that when someone does a “major upgrade” to their plugin, it wipes out my site. Especially if they’re not the original creator (@alex rabe).
If there’s a major upgrade photocrati style, I suggest they offer another version compatible with Mr. Rabe’s foundations for the rest of us.
Once again, I delete everything, download plugin, upload all files via ftp, and still nada. All albums/galleries gone.

https://92zew.net/wordpress/photo-gallery if you care to investigate, but I’m still trying to solve other godaddy issues right now.

My heart breaks for all the time I’ll lose in re-creating 30 or so galleries and image descriptions.

My children thank you.

Perhaps Photocrati would be better off by giving Mr. Rabe some kind of commission or something to make it right for long time users. Or ask us for $5 to get the older version.

Tried importing original gallery, still nothing. Interestingly, the tags showed up and image slots, Just no images.
Thank you for any help.
https://92zew.net/wordpress/photo-gallery/
is the base addy.
If it is sql and database issue, many of us have no access, nor do administrators want us messing with that.
Isn’t there anything else?
We have major event in two weeks where those pictures will play a huge role.

Its only the file upload via admin that doesn’t work for me.

I can create the gallery fine, so I ended up transferring the images via FTP to the correct folder on my server and then in admin of the site going to the Manage gallery section and selecting “Scan folder for new Images”.
Hey Presto, all images processed and added to the database.

JOL

I can’t upload as well. it’s jsut a 0% and just stays there.

but ummm… do we have a fix in “english” terms? lol I don’t understand this adding “slug” thing, but it seems to fix everyone’s issue..

help?

Minh

It is concerning us that there are still users who are having trouble uploading, even with v1.9.12. I’d like to gather some more info. from those of you who are still having trouble. Could you let me know the hosting provider you’re using, the theme you have activated, plugins you have installed, and confirm for me that you have deactivated and reactivated NextGEN Gallery and it still won’t upload? Does it work if you deactivate all plugins and reactivate only NextGEN?

*PLEASE NOTE: deleting the plugin will permanently delete your gallery data, which will cause you to have to start from scratch. So, please do not delete the plugin!

I do hope we can get this fixed for all of you! The information above will help us try and re-create your environment to see if we can duplicate your same error.

Thanks!
-Becky

Hello,
I ended up adding the missing database columns and so I cannot say if there would have been trouble with the most recent update. However my client’s site is on Dreamhost. She has had the account for many years so it may be on an older computer/server. Not sure. I hope that helps a little. best,
Daniel

HI, I use Hostgator. I have my own dedicated server. The theme is Magdalena. Plugins – Akismet 2.5.7, Contact Form Manager 1.3, Hello Dolly 1.6 (inactive), Jigoshop 1.6.2, NextGen Gallery 1.9.12, Nextscripts 2.7.8, Really Simple Facebook 2.9.3, SK Testimonials 1.16.1.

Tested with no plugins, with standard theme (Twenty Twelve), various versions of Nextgen Gallery, reinstalled it, activated it, deactivated it every which way, with no plugins active except NextGen. I have literally tried everything I can think of and everything I’ve read.

Website is thecakehousespain.com.
When I try to upload new photos it redirects to:

https://thecakehousespain.com/wp-admin/admin.php?page=nggallery-add-gallery&skipjs[0]=https://thecakehousespain.com/wp-content/themes/Magdalena/includes/js/editor_plugin.js?ver=3.5.1

And gives a page not found.

Using WordPress 3.5.1 and Magdalena by BluChic 12.10. Please help. I have all but given up on this plugin now. I haven’t been able to use it for months.

Regards,
David.

p.s. if you want to login to look, please email me at [email protected].

Thank you @danielwiener & @fuddus !

@fuddus, would you mind sending in your site login information through a bug report here: https://www.nextgen-gallery.com/report-bug/

I do think that a quick look at your site, settings and server environment may help us diagnose what may be causing this to happen still for some users, running v1.9.12.

Thanks!

–Becky

Just to update you all on what we’re finding so far, we have received some login information from users who are experiencing this error, we have logged in to their sites >> deactivated NextGEN Gallery > reactivated the plugin and the issue is resolved.

What is puzzling us still, is those of you who have mentioned you tried this, and the error persists. Some of you have gone as far as to reconstruct quite a few of the database tables. @akira02 – can you tell us if you attempted deactivating NextGEN Gallery with v1.9.12 installed, and then reactivate the plugin, before you modified the database tables?

For those of you currently experiencing the error of unable to create a gallery / upload images, can you please deactivate the NextGEN Gallery plugin, clear your browser cache, and then reactivate the NextGEN Gallery plugin and let us know if this works for you? If it does not, try deactivating all plugins (including NGG) and then reactivate NextGEN Gallery only. If the issue still persists, please send in a bug report to us here, with login information to your site: https://www.nextgen-gallery.com/report-bug/

Thanks!
–Becky

deactivating and clearing cache worked for me! thank you!

glad i found this thread as its my first time using this plugin. I followed what you said two post above me, first try didnt work so i had to deactivate all plugins empty cache then activate nextgen first. seems to be working now

correction, as soon as i activate other plugins everything disappears again. huge waste. ill see about reporting bug