Unable to create new SKU item

@mschuessler no – it’s in the WooCommerce menu on the left

@nielslange I did that now: SELECT * FROM sw932_postmeta WHERE meta_value LIKE ‘%’

No results…

@seank123 Which sub menu exactly?

Yes, that’s the one! You can now either look up the SKUs manually as described in https://www.ads-software.com/support/topic/unable-to-create-new-sku-item/#post-13130188 or you could alter the SQL query as mentioned in https://www.ads-software.com/support/topic/unable-to-create-new-sku-item/#post-13130073 as follows:

SELECT * FROM sw932_postmeta WHERE meta_key LIKE '_sku';

@nielslange There is a search menu that I tried. But no resluts – even on the % key

Do you see any _sku results in the sw932_postmeta table in the first place? If not, then you must be looking at the wrong database.

@nielslange I see none…

If you do have a WooCommerce site and you do see SKUs within your site, but you do not find any _sku entries in the sw932_postmeta table, then you’re definitely looking at the wrong database. Please double-check this and make sure that you’re looking at the correct database.

Please also note that, as mentioned before, we can only provide limited support on this issue. You might want to hire a developer to assist you on this issue.

@nielslange Thanks. But there is only one database that contains data on the hosting server assigned to the installation…

@nielslange @seank123

Hi guys…thanks for guiding me the way. I called the support line and they helped me find and delete. All the best and stay safe