Unable to create players’ lists

  • I was able to create players’ list yesterday but today, after adding a new csv file of players, I can no longer create any players lists.

    Keep getting this error:

    This site can’t be reached

    The connection was reset.
    Try:
    Checking the connection
    Checking the proxy and the firewall
    Running Windows Network Diagnostics
    ERR_CONNECTION_RESET

    Is there another way to create players’ list?

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter soojh007

    (@soojh007)

    I realised that when my total number of players is above 346, the situation occurs. Is there a limit to the number of players in the free Rookie version?

    Anyone with same situation?

    Thanks.

    Roch

    (@rochesterj)

    Hi!

    Thanks for reaching out!

    We don’t have any limits in our code, but maybe your server is not able to handle this amount of data.

    Do you have a local install? Maybe you could try increasing the number there just so you can see how it works (and in a local server we have full control over the resources).

    Also, do you have access to your server error logs? Maybe they can give us a clue if this is a memory issue, a max execution time issue, and so on.

    Thanks!

    Kind Regards,
    -Roch

Viewing 2 replies - 1 through 2 (of 2 total)
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