• Resolved mlnewco1

    (@mlnewco1)


    After updating the plugin I get an error message when attempting to issue a refund:
    An error occurred while attempting to create the refund using the payment gateway API.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor angelleye

    (@angelleye)

    Which gateway are you using specifically?

    Not to hijack, I did also get a refund error from my staging server when testing 1.4.0 on Woocommerce 3.0.5 in sandbox mode. This was an upgrade of our production setup in a staging environment.

    It gives the error “An error occurred while attempting to create the refund using the payment gateway API.” in a popup in the browser. This happens on each order I try.

    Arefund with the stripe gateway processes fine.

    My apache error log gives this when the error is produced:
    `[Tue May 02 07:47:03.616226 2017] [:error] [pid 8395] [client 192.168.0.180:51867] The The “woocommerce_add_order_item_meta” hook uses out of date data structures and function is deprecated since version 3.0.5. Replace with woocommerce_new_order_item., referer: https://proto.glasshousestore.com/wp-admin/post.php?post=12525&action=edit
    [Tue May 02 07:47:04.068989 2017] [:error] [pid 8395] [client 192.168.0.180:51867] The The “woocommerce_add_order_item_meta” hook uses out of date data structures and function is deprecated since version 3.0.5. Replace with woocommerce_new_order_item., referer: https://proto.glasshousestore.com/wp-admin/post.php?post=12525&action=edit’

    Plugin Contributor angelleye

    (@angelleye)

    We just released a 1.4.1 update that should resolve this. Please take a look and let us know.

    I can confirm that refund functionality is working correctly after applying 1.4.1 update.

    Plugin Contributor angelleye

    (@angelleye)

    Thanks! Looks like we do still have a couple of other bug reports we gotta get worked out. You’ll be seeing a 1.4.2 update soon.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Unable to Create Refund after updating PayPal for WooCommerce’ is closed to new replies.