Unable to delete anonymous (empty) comment, not receiving new comments

  • On 7/29 I received a blank comment from “anonymous”. When I go to the comments screen all prior comments to this one have a checkbox but the anon does not.

    Now from the dashboard if I hover over it I get approve, spam, trash but spam and trash only remove it for a few seconds and it returns.

    Since this anon comment appeared I have been told by others that they get errors when trying to comment. I tried to post couple test comments while logged out but neither appeared for moderation.

    In searching Google, this was reported a couple years back and was noted as a bug. Not sure how to get corrected. Any help appreciated greatly.

    Thank you,
    Brian

Viewing 1 replies (of 1 total)

  • Hello btell74,

    I have found your issue, it actually because of the comment is not associated with any of the post.

    You have to delete it from the database.

    But if you don’t want to touch database, you can use this plugin
    https://www.ads-software.com/plugins/delete-comments/

    First note down, which user is attached to blank comments

    You can use “Delete by user” option to delete the comment, it will hard delete that comment

    Regards,

Viewing 1 replies (of 1 total)
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