Unable to delete redirect

Ditto, cannot delete any redirects
Plugin – v3.1.1
WP – v4.9.2

I’m unable to reproduce this problem.

Can you open your browser’s developer console and see if any errors are shown?

If nothing is shown, would it be possible to get a login to one of these sites to see if I can figure out what is happening? If that’s ok I can be contacted at https://redirection.me/contact/

I don’t see an error in the console, and it seems intermittent so far. I was able to use the plugin on a different site twice today before it started doing the redirect. When I looked at the source, I was seeing that the following HTML:

<input type=”submit” name=”go-live-update-urls/input/submit” id=”go-live-update-urls/input/submit” class=”button button-primary” value=”Make It Happen”>

…had an added around it that was redirecting to https://matlipe.com/product/go-live-update-urls-pro/

This is near the pro link, so I don’t know if there’s something mistakenly adding extra links in the code?

Me too, I can’t disable or delete the redirection.

Same issue (cannot delete or disable existing redirects). Checked web developer console for errors, but nothing there.

Running WP 4.8.5 and Redirection 3.1.1

I have a beta version in development here:

https://github.com/johngodley/redirection/releases/tag/3.2-beta

If anyone can try it and let me know if it helps.

If it doesn’t then as mentioned above it’d be handy to get access to a site and try and debug it further.

Hi John,

Thanks for the quick turnaround on trying to find a fix. I installed the 3.2 beta, but the result was that none of the existing redirections appeared (message was: “Sorry, something went wrong loading the data – please try again”, and I got a “Something went wrong” error notice.

I went through the list of suggestions, and here are the results:

1. Check plugin status: I got a blank page (checked source HTML and it was just empty head/body tags)
2. Rest API: Mine seems to be working OK (lots of code at /wp-json)
3. Security plugins/software: None running on my intsall
4. Caching software: I purged my WP Total Cache and then disabled the plugin —?no change
5. Disable plugins: I can’t disable too many of my plugins as they’re essential to keep the site working properly (ACF powers a lot of the site)

Sorry I can’t provide backend access —?it’s a client site.

This was the error log on the redirection admin page:

Plugin: 3.2-beta
WordPress: 4.8.5 (single)
PHP: 7.0.27
Browser: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:58.0) Gecko/20100101 Firefox/58.0
JavaScript: https://porteparole.org/wp-content/plugins/redirection/redirection.js
REST API: https://porteparole.org/wp-admin/admin-ajax.php?action=red_proxy&rest_path=

Error: No route was found matching the URL and request method
Action: redirection/v1/group/ GET
Code: 404 Not Found
Raw: {"code":"rest_no_route","message":"No route was found matching the URL and request method","data":{"status":404}}

Error: No route was found matching the URL and request method
Action: redirection/v1/redirect/&orderby=id GET

@documentone Hmm, that all sounds very… odd, especially the page being blank.

Is Redirection still installed on your site? It doesn’t appear to exist. The error message indicates that it can’t find the Redirection API routes on your site, which would make sense.

@documentone I’ve just updated the 3.2 beta with a small change that may help with the above error

@johnny5 At one point since my last post, I did delete the plugin and start from scratch.

I re-installed 3.1.1, and updated to the 3.2 beta. No longer getting the error page, but still cannot delete or disable redirects. I can only add and edit them. No errors in the console when trying to delete/disable.

I can give you access to another site, where I’m seeing the same issue. I’ll get in touch via your form.

I am also getting this error that I can’t delete or disable. I can still edit. So I just changed it to something that won’t ever be hit. The site is a development site and hosted with siteground. It also uses a subdomain. Not sure if that hurts the plugin.

Alright, there’s a 3.2 beta here which should fix this problem:

https://github.com/johngodley/redirection/releases/tag/3.2-beta

Let me know if it fixes the problems here. I’m aiming to release the version properly in the next day or so, depending on how it goes here.

A big thanks to @documentone for access

Now released. Marking this as resolved