Unable to delete some woo commerce products

  • Resolved krapp91

    (@krapp91)


    3 years, 7 months ago

    I am unable to delete some woo commerce products, which are in the trash. The only two options underneath the products are “Restore” and “Duplicate”. If I attempt to click “Empty Trash” it says “Sorry, you are not allowed to delete this item.”

    Does anyone know what is causing this and how to fix it?

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello,

    This kind of problem is usually caused by a conflict with your theme or with another plugin. The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Test to see if the issue has been resolved

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Cheers.

Viewing 2 replies - 1 through 2 (of 2 total)
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