Unable to detect the presence of page cache

  • Resolved xwpcz

    (@xwpcz)


    9 months, 3 weeks ago

    Hi,

    I have installed the LiteSpeed cache plugin and enabled the cache functions. I have connected it to Quic.Cloud.

    However, the WP site health shows “Unable to detect the presence of page cache” error. Also, LSCache Check shows the same issue:

    x-litespeed-cache-control: public,max-age=604800.

    Moreover, I don’t have there X-LiteSpeed-Cache: hit?or?X-LiteSpeed-Cache: miss?

    What could be a problem?

    Thank you in advance!

    Best regards,

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support qtwrk

    (@qtwrk)

    please provide the report number

    you can get it in toolbox -> report- > click “send to LiteSpeed”

    Thread Starter xwpcz

    (@xwpcz)

    Hi qtwrk,

    thank you for your reply.

    The report number is LUNKSQEH.

    Thanks,

    Plugin Support qtwrk

    (@qtwrk)

    maintenance mode usually will affect this detection

    Thread Starter xwpcz

    (@xwpcz)

    Hi qtwrk,

    I have tried to switch off maintenance and reinstall litespeed without maintenance but got the same issue.

    It is also strange that my server should be openlitespeed but LSCache shows nginx.

    Thanks,

    Plugin Support qtwrk

    (@qtwrk)

    netstat -lnp | grep 443
ps -aux | grep nginx
ps -aux | grep litespeed

    please try these command on terminal , see what returns.

    Thread Starter xwpcz

    (@xwpcz)

    Hi qtwrk,

    Should these commands be used on the server directly?

    I don’t have access to my server. I will ask my hosting support to check this.

    Thanks,

    Plugin Support qtwrk

    (@qtwrk)

    okay, then you will need to check with your provider.

Viewing 7 replies - 1 through 7 (of 7 total)
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