Unable to display feed

  • Resolved softsleepysounds

    (@softsleepysounds)


    4 years ago

    Hi there,

    Thank you in advance for your help.

    I have set up all the settings in the Smash Balloon settings and added the shortcode, but it will not display on my page.

    Could you please help me to fix this?

    Thank you!
    Sarah

    The page I need help with: [log in to see the link]

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  • Hi, I have exactly the same problem. It seems to be an instagram issue not the plugin. I’ll just have to wait ??

    Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey @softsleepysounds,

    We apologise for not replying to this at the time you send the support request, this post unfortunately went by our filters. I can see that your site is displaying the Instagram feed correctly now, so let us know if you are still experiencing issues.

    For @nbetsabe,

    This type of error can depend on many things. Please send us a support request on our website including the plugins ‘System Info’ as described on our support page, and we will be happy to look into this for you.

    Best regards.

Viewing 2 replies - 1 through 2 (of 2 total)
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