Unable to display galleries when I click on the TinyMCE green bod

  • Cheryl Maloney

    (@cheryl_maloneymecom)


    9 years, 3 months ago

    You told me to do this:”
    …click on the preview image within the content area of the TinyMCE editor’s visual tab. This will open the IGW for that display. Click on the NextGEN Pro Thumbnail radio button, then scroll down and click the save button (which will close the IGW).”

    The visual tab won’t open. I’ll I get is a blank white box. I have cleared the cache within NextGenPro and for the website. No luck.
    Suggestions?

    https://www.ads-software.com/plugins/nextgen-gallery/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor photocrati

    (@photocrati)

    @cheryl Maloney – Please contact our support team directly with any questions or concerns for NextGEN Pro via your member’s area at https://nextgen-gallery.com/

    Thanks!

    – Cais.

    Thread Starter Cheryl Maloney

    (@cheryl_maloneymecom)

    Thanks Cais. I have an am waiting for a response. ?? Thought I’d try here.

    Plugin Contributor photocrati

    (@photocrati)

    @cheryl Maloney – Unfortunately these forums are only for the support of plugins that are hosted in the WordPress Plugins repository. We are not really allowed to provide specific support for NextGEN Pro here.

    Thanks for your understanding! I’m certain someone will respond to you later today if they have not responded already.

    – Cais.

Viewing 3 replies - 1 through 3 (of 3 total)
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