Unable to Download Version 2.1.4 of CryptoWoo HD Wallet Add-on

  • Dear CryptoWoo Support Team,

    I hope this message finds you well. We are currently using the CryptoWoo HD Wallet Add-on, and WordPress is notifying us about the availability of version 2.1.4. However, we are unable to download or update to this version. Here is the exact message displayed in WordPress:

    “A new version of CryptoWoo HD Wallet Add-on is available. View version 2.1.4 details. Automatic updates are not available for this plugin.”

    Could you please assist us in accessing and installing the latest version of the add-on? We rely on this functionality for our payment processes and would greatly appreciate any guidance to resolve this issue.

    We have a cancelled a subscription but its live until April 2025.

    Thank you very much for your time and support!

    Best regards

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor ithinkufailed

    (@ithinkufailed)

    Hi there,

    You should be able to update directly through wp-admin like any other plugin.

    If you’re not seeing this then it would be likely be an activation issue. You can verify if your plugin is activated by navigating to the HD Wallet Activation section of the plugin.

    If this is not activated then you can add your API key from your My Account page which should activate your license.

    If this is not the case then please reach out to our support team who can help you further.

Viewing 1 replies (of 1 total)
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