• I get a blank template page when I am trying to edit an elementor template after enabling this plugin. If I disable the plugin, all works well.

    What am I missing?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Jeff Sterup

    (@foomagoo)

    You must have disabled elementor with plugin Organizer somewhere. Use the plugin search on the plugin Organizer settings page to see where it’s disabled.

    Thread Starter Himanshu Singh

    (@bahubali2020)

    None of the plugins are disabled site wide
    Link 1 – https://gyazo.com/f203335672bb083da3dfad6d7dc31b8c
    Link 2 – https://gyazo.com/6684ce8527806953660a7a0dbf23fbf9

    The issue is more nuanced behavior –
    1. I can edit a “page” post type with elementor
    2. I cannot edit any templates made in elementor. They just show white screen and no data.
    3. The admin is not able to see a post from a custom post type but normal user can.

    Where else should I look?

    Plugin Author Jeff Sterup

    (@foomagoo)

    Did you use the plugin search? Are any plugins disabled anywhere?

    Thread Starter Himanshu Singh

    (@bahubali2020)

    First of all, I have to admit this is one of the most powerful plugins on WordPress.

    For someone making a custom site with lot of features, this gives me amazing flexibility to optimize site performance. Thank you for this.

    As far as the problem is concerned, I was able to partially solve it by enabling all plugins on elementor_library custom post type. This post type is supposed to contain all templates in elementor.
    I can find this by looking at the URL — admin_url?post_status=publish&post_type=elementor_library

    There are lot of elementor_library_types within the elementor library custom post type-
    https://i.gyazo.com/392d2124658c7a0f388bd87f3479cf6a.png

    I am now able to see the single post elementor_library_type but not others such as loop, section, and popups.

    When I go to edit them I see a blank white section but I can still edit them from the elementor editor. Here is an example – https://gyazo.com/4f89a529084376b45e2ff9240fba5c25

    If you look at this video, you would see that the debug mode shows all plugins are active and I still see a blank white screen. This is behavior in the admin area and I have selective admin plugin loading disabled.

    This is very strange and I am not sure how to fix that as there is no custom post type left to change for this.

    At the global plugin level, all plugins are active. I am only making changes at individual URL level.

    In plugin search, I could only find individual urls where the elementor plugin is disabled and none of them contains the admin related URLs.

    I even created a Plugin filter for site-url/wp-admin/ with full access to all plugins. But not nothing happened.

    What could I be missing?

    Plugin Author Jeff Sterup

    (@foomagoo)

    It’s most likely using Ajax. Make sure elementor is enabled on the root url for your site. That is probably where the endpoint is. You can see what the url is by hitting f12 and opening your browsers console. You’ve probably got a JavaScript error referencing a url.

    Thread Starter Himanshu Singh

    (@bahubali2020)

    You are right about JS error – There are JS errors – https://gyazo.com/d034dcce8f4fd230d1ec706e1e070f14

    All plugin are enabled on ADMIN URL – https://gyazo.com/1c47c08d6e4bd0f3f3a281f2cd4b4b3d

    Al plugins are enabled on root URL – https://gyazo.com/8be05ede87cfca6cc8570574e3e5d965

    But I am still having the same issue.

    Thread Starter Himanshu Singh

    (@bahubali2020)

    Any updates on this one. Elementor is enabled on all pages for logged in users except 1 – https://gyazo.com/c41b3182c7eab92310057e5de9d213a7

    But I am still getting the white screen for elementor templates. I have to disable the plugin to edit these templates which is a very bad solution.

Viewing 7 replies - 1 through 7 (of 7 total)
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