• Hello,

    I’m looking to edit the footer of my website, but I cannot. I tried to do so through elementor, but it doesn’t give me the ‘edit footer’ option, and through the backed – widgets, but then I get a json error.

    I edited the footer many times (cause, lockdowns) and didn’t have this problem before. But I really need to edit the opening times of the restaurant.

    Hoping someone can help me out!
    Thanks!

    • This topic was modified 2 years, 8 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic

    The page I need help with: [log in to see the link]

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  • Moderator t-p

    (@t-p)

    Looking at your site, you use dt-the7 theme could NOT be found in the www.ads-software.com/themes/ directory, as far as I can see.

    If this was a custom theme, you may have to go back to your developer team and ask them to make the necessary change(s) to the theme.

    If you use a commercial theme or plugin and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.

    Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.

    Commercial products are not supported in these forums.

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