• Resolved teamsocial

    (@teamsocial)


    Hello,

    Been having an issue with Yoast SEO plugin where I can’t input meta description snippet text for a post. When I click to edit, I get a screen that says “Something went wrong. Please reload the page.” Haven’t been able to find any information on this.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter teamsocial

    (@teamsocial)

    Plugin Support Maybellyne

    (@maybellyne)

    Hello @teamsocial

    I am sorry you were not able to use the plugin. Can you please delete and reinstall it? Does the issue persist?

    Thread Starter teamsocial

    (@teamsocial)

    Will that remove all the SEO info from older posts?

    Plugin Support Jose Varghese

    (@josevarghese)

    Hi @teamsocial

    Before we discuss reinstall, let’s cover a few important things to?be aware of?beforehand. First, Yoast SEO stores SEO data and settings in the database, so manually updating or reinstalling is not expected to cause any data loss.

    Second, we recommend creating regular backups of your site and database for your site’s health and safety. This is especially important before installing, updating, or removing plugins. It provides you with a safety net in case something were to go wrong. Learn more about?the benefits of regular backups.

    Thirdly, updating a severely outdated plugin may cause unexpected issues. Thus, we highly recommend using a staging or testing site to reduce the impact on your live site. Some popular web hosts offer quick setups for a staging site, so please contact your web host for assistance. They will probably be able to help you out. If your web host does not offer staging sites, the WordPress plugin repository offers?staging plugins,?or you can?create your own staging site.

    Now on to your options for updating the plugin manually; you can find out the steps at our help center.

    Plugin Support Maybellyne

    (@maybellyne)

    This thread was marked resolved due to a lack of activity, but you’re always welcome to re-open the topic. Please read this post before opening a new request.

Viewing 5 replies - 1 through 5 (of 5 total)
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