Unable to edit ‘not-logged-in’ section for visitors

  • Resolved Anonymous User 17629266

    (@anonymized-17629266)


    4 years, 7 months ago

    Hello,

    I am unable to view as ‘logged in’ user in the edit tab which is causing me to be unable to edit the language translations for visitors who are not logged in to their website accounts. This error is causing all my work and TranslatePress to be useless without this function.

    Here is a video outlining the issue:
    https://youtu.be/xYrEaFuRY4s

    Will you please look into this?

    I look forward to your help.

    Many thanks,
    Rob

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Dragos

    (@dragosvrejiu)

    Hello Rob,

    Thank you for reporting this. Here are some steps to debug this:

    * see if you have any javascript errors in the browser console https://codex.www.ads-software.com/Using_Your_Browser_to_Diagnose_JavaScript_Errors . A printscreen could help.
    * if you have any security or minification plugins please deactivate them and try again. Some caching plugins also have minification settings that can break javascript code, so for testing purposes please disable any caching as well.
    * try and open the website in a different browser just to exclude a browser add-on that might interfere with javascript.

    Let me know how this goes!

    Best wishes,

Viewing 1 replies (of 1 total)
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