Unable to Edit order’s quantity for placed orders

  • Resolved 1234cat1234

    (@1234cat1234)


    4 years ago

    Hi!

    I experienced a problem with my Woocommerce plugin. In editing placed orders with a large amount of products (around 200+), its quantity is only editable up until 140-150 products. After that, whenever I change the product quantities at the bottom, the changes do not apply. I also made sure that the status is set to pending payment.

    I have tried deactivating plugins, deactivating and reactivating woocommerce, checked the compatibility of the wordpress and woocommerce versions but the problem still persists.

    Hope someone could help me with this. Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    Hi @1234cat1234 –

    I just tried this on my local site and was unable to reproduce the behavior. I’m able to increase the quantity to 200 while the order is in Pending Payment status.

    The plugin conflict test was a good first troubleshooting step here. Did you deactivate all of the plugins at one time? If not, that’s the best way to test for plugin conflicts – deactivate all plugins except for WooCommerce, rather than one-by-one.

    Did you also try switching to the theme to TwentyTwenty to ensure it’s not a theme conflict?

    Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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