Unable to enable/disable email settings

Hi @truchchash

Could you please provide the install-info here so we can review the site settings?

Regards,

## Begin Install Info ###

## Please include this information when posting support requests ##

— Site Info —

Site URL: https://bangladesholympiad.com
Home URL: https://bangladesholympiad.com
Multisite: No

— Hosting Provider —

Host: DBH: localhost, SRV: bangladesholympiad.com

— User Browser —

Platform: Android
Browser Name: Chrome
Browser Version: 86.0.4240.198
User Agent String: Mozilla/5.0 (Linux; Android 11;
RMX1851) AppleWebKit/537.36 (KHT
ML, like Gecko) Chrome/86.0.4240
.198 Mobile Safari/537.36

—- Current User Details —

Role: administrator

— WordPress Configurations —

Version: 5.5.3
Language: en_US
Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
Active Theme: Newspaper 10.3.6.1
Page On Front: Homepage (#27)
Page For Posts: (#0)
ABSPATH: /home/uchcfqnb/bangladesholympiad.com/
All Posts/Pages: 2
WP Remote Post: wp_remote_post() works
WP_DEBUG: Disabled
WP Table Prefix: Length: 5, Status: Acceptable
Memory Limit: 40MB

— UM Configurations —

Version: 2.1.12
Upgraded From: 2.1.12
Current URL Method:
Cache User Profile: Yes
Generate Slugs on Directories: Yes
Force UTF-8 Encoding: No
JS/CSS Compression: No
Port Forwarding in URL: No
Exclude CSS/JS on Home: No

— UM Pages Configuration —

User: https://bangladesholympiad.com/profile/
Account: https://bangladesholympiad.com/my-account/
Members: https://bangladesholympiad.com/my-account/
Register: https://bangladesholympiad.com/register/
Login: https://bangladesholympiad.com/login/
Logout: https://bangladesholympiad.com/log-out/
Password Reset: https://bangladesholympiad.com/reset-password/

— UM Users Configuration —

Default New User Role: 0
Profile Permalink Base: user_login
User Display Name: full_name
Force Name to Uppercase: No
Redirect author to profile: Yes
Enable Members Directory: Yes
Use Gravatars: No
Require a strong password: Off

— UM Access Configuration —

Panic Key:
Global Site Access: Site accessible to Everyone
Backend Login Screen for Guests: No
Redirect to alternative login page:
Backend Register Screen for Guests: No
Redirect to alternative register page:
Access Control widget for Admins only: No
Enable the Reset Password Limit: No
Blacklist Words: 5

— UM Email Configurations —

Mail appears from: Bangladesh Olympiad
Mail appears from address: [email protected]
Use HTML for E-mails: Yes
Account Welcome Email: No
Account Activation Email: No
Pending Review Email: Yes
Account Approved Email: Yes
Account Rejected Email: Yes
Account Deactivated Email: No
Account Deleted Email: No
Password Reset Email: Yes
Password Changed Email: Yes

— UM Total Users —

All Users(1474)
administrator(1)
subscriber(122)
customer(86)
um_ambassador(1001)
um_paid(273)
none(0)

— UM Roles —

Administrator (administrator)
Editor (editor)
Author (author)
Contributor (contributor)
Subscriber (subscriber)
Customer (customer)
Shop manager (shop_manager)
Ambassador (um_ambassador)
Tata (um_tata)
Reg But not Paid (um_reg-but-not-paid)
Paid (um_paid)

— UM Custom Templates —

N/A

— UM Email HTML Templates —

N/A

— Web Server Configurations —

PHP Version: 7.2.34
MySQL Version: 10.3.25
Web Server Info: Apache

— PHP Configurations —

PHP Memory Limit: 1G
PHP Upload Max Size: 1G
PHP Post Max Size: 1G
PHP Upload Max Filesize: 1G
PHP Time Limit: 1500
PHP Max Input Vars: 2000
PHP Arg Separator: &
PHP Allow URL File Open: Yes

— Web Server Extensions/Modules —

DISPLAY ERRORS: N/A
FSOCKOPEN: Your server supports fsockopen.
cURL: Your server supports cURL.
SOAP Client: Your server has the SOAP Client enabled.
SUHOSIN: Your server does not have SUHOSIN installed.
GD Library: PHP GD library is installed on your web server.
Mail: PHP mail function exist on your web server.
Exif: PHP Exif library is installed on your web server.

— Session Configurations —

Session: Enabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /opt/alt/php72/var/lib/php/session
Use Cookies: On
Use Only Cookies: On

— WordPress Active Plugins —

Brizy: 2.1.5
Caldera Forms: 1.9.2
Cloudways WordPress Migrator: 4.35
Countdown Timer Ultimate: 1.3
Export User Data: 2.1.3
Favicon by RealFaviconGenerator: 1.3.18
Import and export users and customers: 1.16.3.4
Multiple Roles: 1.3.1
Ninja Forms: 3.4.30
Ninja Forms – Addon Manager: 3.0.13
Page Restrict: 2.2.9
Quiz And Survey Master: 7.1.6
Restrict User Access: 2.1.2
Slide Anything – Responsive Content / HTML Slider and Carousel: 2.3.27
tagDiv Cloud Library: 1.5 | built on 10.08.2020 14:58
tagDiv Composer: 2.6 | built on 10.08.2020 14:58
tagDiv Social Counter: 4.7 | built on 10.08.2020 14:58
tagDiv Standard Pack: 1.0 BETA | built on 10.08.2020 14:58
Ultimate Member: 2.1.12
Ultimate Member – reCAPTCHA: 2.1.6
Use Any Font: 5.11.5
User Menus: 1.2.4
WordPress Carousel: 2.1.13
WordPress Users & WooCommerce Customers Import Export(BASIC): 2.0.2
WPForms: 1.5.5.2
WP News and Scrolling Widgets: 4.4
WP Notification Bars: 1.0.5
WP Referral Code: 1.0.0

### End Install Info ###

Hi @truchchash

Could you please ask your hosting provider if there’s a firewall set to the WP Admin? Also, try increasing the PHP Max Input Vars to 4000 and see if the issue goes away.

Regards,

Hi @truchchash

…This thread has been inactive for a while so we’re going to go ahead and mark it Resolved…

Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

Regards,