Unable to enable plugin

  • Resolved baverkerk

    (@baverkerk)


    5 years, 5 months ago

    Hi,

    I get this message when I’m trying to enable the plugin. Previously the plugin worked but today it was disabled and I’m not able to re-enable the plugin.

    WP Version: 5.2.1
    WP Theme: Porto
    WP Plugin version: Latest

    This is the error:

    Fatal error: Uncaught TypeError: Argument 1 passed to Freemius::get_api_user_scope_by_user() must be an instance of FS_User, boolean given, called in public_html/wp-content/plugins/tier-pricing-table/freemius/includes/class-freemius.php on line 19353 and defined in public_html/wp-content/plugins/tier-pricing-table/freemius/includes/class-freemius.php:19367 Stack trace: #0 public_html/wp-content/plugins/tier-pricing-table/freemius/includes/class-freemius.php(19353): Freemius->get_api_user_scope_by_user(false) #1 public_html/wp-content/plugins/tier-pricing-table/freemius/includes/class-freemius.php(19391): Freemius->get_api_user_scope(false) #2 public_html/wp-content/plugins/tier-pricing-table/freemius/includes/class-freemius.php(16662): Freemius->get_current_or_network_user_api_scope() #3 public_html/wp-content/plugins/tier-pric in public_html/wp-content/plugins/tier-pricing-table/freemius/includes/class-freemius.php on line 19367

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author WP Developer

    (@bycrik)

    Hello!

    Sorry, the problem with the service which I use for selling a premium version.
    Did you try to enable plugin with a user who had not installed the plugin before?

    Thread Starter baverkerk

    (@baverkerk)

    Hi,

    Not sure, the thing is it was enabled yesterday and today I saw it was disabled. Can I remove the whole plugin and reinstall it again? Would that help?

    Tnx!

    Plugin Author WP Developer

    (@bycrik)

    Hi!

    Actually, I can not say for sure… Try to reinstall and let me know if that helped.

    Thanks,
    Kolya

    Thread Starter baverkerk

    (@baverkerk)

    Hi,

    Re-installing, removing, clearing cache, install again doesn’t change anything. When I remove the plugin what items do I need to check if it is removed completely or does it leave some settings behind?

    Thanks.

    Plugin Author WP Developer

    (@bycrik)

    Hello,

    Did you opt-in in freemius? Please, try to download plugin using different WP user.

    Thread Starter baverkerk

    (@baverkerk)

    Hi,

    By opt-in in freemius what do you mean? Do I need a freemius shop to enable this? I removed the plugin and installed it with an other WP user and it returns the same error when activating the plugin.

    Any idea’s?

    Thanks

    Plugin Author WP Developer

    (@bycrik)

    Hello!

    When you activated the plugin the first time, freemius ask you your agreements to sending personal data.
    Please send me your domain, I will check it in freemius account.

    Thread Starter baverkerk

    (@baverkerk)

    At this moment it’s still in a development environment: https://157.97.171.13/~eancode/ when done it will be available on eancode.nl

    Plugin Author WP Developer

    (@bycrik)

    Hello!

    I’ve deleted your profile. Can you try to install again?

    Thread Starter baverkerk

    (@baverkerk)

    Hi!

    That’s the trick I also got the mail to activate and it’s activated now! When I’m going to switch the domain do I need to re-activate?

    Thanks!

    Plugin Author WP Developer

    (@bycrik)

    Hello!

    No, that’s not required. But if you would have any problems don’t be hesitate to contact me.

    Regards,
    Kolya

Viewing 11 replies - 1 through 11 (of 11 total)
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