Unable to Export Order Report

  • Resolved ryanljf

    (@ryanljf)


    1 year, 5 months ago

    Hi,

    Unable to proceed Export Order reports. It shows error message 504 Gateway Time-out. Did try on other web browser like Safari also same issue.

    Please advice

    The page I need help with: [log in to see the link]

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  • Plugin Author algol.plus

    (@algolplus)

    To whom having same problem.

    This problem was caused by fields “Customer Total Orders” and “Customer Total Spent”. We have to calculate these values during export, so if your shop has a lot of orders — it can be a reason for “504 timeout error”

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