Unable to filter on Category

  • Resolved paulshultz

    (@paulshultz)


    2 months, 1 week ago

    I am using the Hazel Grid, however the same problem persists in all post grids for the Ultimate Post Kit.

    I want to show blogs posts and filter by Categories. The site has over 20,000 Tags and about 100 Categories.

    When I select Query => Include By: Terms and punch in the full name of the Category, it displays nothing but terms in the drop down list that contain the category name somewhere in the tag name. I believe the problem may be that there are far too many tags matching the results so the list is exhausted and does not show all the results, only a limited amount. The category

    I am using the Hazel Grid, however the same problem persists in all post grids.
    I want to filter by Categories. The site has over 20,000 Tags and about 100 Categories.
    When I select Include By: Terms and punch in the first 3 characters of the category name,
    it displays nothing but terms in the drop down list. I believe there are far too many tags matching the
    results so the list is exhausted and does not show the category I am after even though it exists.
    Is there are a way to exclude all tags from search and only search categories?

    Not sure of the best way forward.
    Is there are a way to exclude all tags from search and only search categories?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Md Abdullah Al Arif

    (@faithcoder)

    Hi @paulshultz,

    Greetings! Thanks for contacting us.

    With the ElementsKit Blog Posts widget, you can only query posts by category, and everything appears to be working correctly on our end [screenshot]. Currently, there isn’t a controller available to query posts by tags.

    Please make sure that there are no internal conflicts with the plugins or theme you’re using. I would request to run a conflict test with the following steps:

    • Ensure that you’re using the latest versions of the Elementor and ElementsKit
    • Clear browser/site cache and cookies and check from Incognito mode.
    • Regenerate CSS and Sync your Elementor libraries from Elementor > Tools [screenshot].
    • Run a plugin/theme compatibility test
      – Switch to a default WordPress theme like Hello Elementor, and check if it resolves the issue or not.
      – Temporarily deactivate all your plugins except for ElementsKit and Elementor to see if the issue persists.
      – Reactivate the plugins one by one to identify if any of them are causing conflicts. In this way, you will be able to detect which one causes the problem.

    Kind Regards

    Thread Starter paulshultz

    (@paulshultz)

    Hi @faithcoder

    Thanks for the reply. I am sorry for this as I realized i posted this for the wrong plugin forum.

    Thank you

    Plugin Support Md Abdullah Al Arif

    (@faithcoder)

    Hi @paulshultz,

    No issues at all! You’re most welcome to use the ElementsKit addons. If you ever need assistance with ElementsKit, please don’t hesitate to reach out to us.

    By the way, I’m marking this ticket as resolved.

    Wishing you Happy Holidays!

Viewing 3 replies - 1 through 3 (of 3 total)
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