Unable to get Notification email after submitting new post

  • Resolved alaa401

    (@alaa401)


    3 years, 4 months ago

    Hi there!

    I am Unable to get Notification email after submitting new post, any known reason for that?

    Thanks,

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @alaa401
    Thanks for writing to us.

    Unable to get Notification email after submitting new post

    Guidance & next steps:
    To troubleshoot the case, please install and activate the Email log plugin and then try to reproduce the issue. If the emails are sent from the plugin, you will see the email sent from the “View Logs” section of the Email log plugin. If the email logs are showing but it’s not delivering to the recipient. In this case, there is a chance your site SMTP is not working properly, so I would recommend installing a plugin like POST SMTP, configure your associated email SMTP function. Then it should send the email through your configured email.

    I believe after SMTP configuration. Your raised issue will be solved. Let me know if you may need further assistance.
    Thanks.

    Thread Starter alaa401

    (@alaa401)

    Hi there!

    Thanks a lot for your reply. It was late but helpful.
    I troubleshooted the problem and found that my SMTP server was not configured correctly.
    Now all are good.
    Regards,

    Hi again,

    Thanks for the acknowledgment & glad to hear that it was helpful! Yet sorry for the late! ??

    Feel free to leave a review if you are enjoying our product/service.
    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
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