Unable to get working with WP Bakery

  • Resolved Quaetapo

    (@quaetapo)


    4 years, 1 month ago

    Hi

    I’ve installed AWB and have tried to get it to work on our site, but to no avail.

    In the link, I’ve set it up using the row settings for a local video. The video doesn’t play.

    Reading the support notes, I tried by using the AWB element – didn’t work.

    It did work if I used the AWB background for the column, but then the video was only contained in the column and I couldn’t get it large enough to display across the page. In this instance it only played on the desktop, no mobile play.

    I also tried using a Vimeo link, but no luck.

    Any thoughts?

    Thanks
    Quaetapo

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Nikita

    (@nko)

    Hey Quaetapo.

    Can you test it on a fresh installation with the default TwentyTwenty theme and with disabled 3rd-party plugins?

    As I can see on your site, our background displayed under another background, that added by a 3rd-party.

    Regards, nK.

    Thread Starter Quaetapo

    (@quaetapo)

    Hi nK

    Thanks for looking at my issue. Unfortunately I don’t have the capacity to go through the process you outline, as it’s a live site and I don’t have the time to create a staging to do this kind of testing.

    I have managed to get the video working using the standard features provided by the Salient theme, but this doesn’t allow the video to play on mobile devices. I’ve managed a workaround with a static image for those devices.

    So it looks like I’ll have to forgo using AWB for now. If it just doesn’t work, then that’s what I will have to live with.

    But I do appreciate your help.

    Regards
    Quaetapo

Viewing 2 replies - 1 through 2 (of 2 total)
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