Unable to hide element in mobile

Hi @cbarros,

Can you please provide us a screenshot of the element you want to hide, and the link to your site?

Sorry, I create two pictures one to desktop and other to mobile, I try make things right to speed and have no large pictures to mobile.
For some reason doesn’t work , the large picture show in mobile even I configure to hide in mobile in all, the section, the column and the image, That page is one home page that I just like update …
To test I have create other new page to test and it hide in mobile without problem.
But I try hide with code in function.php and style.css and doesn’t work too.

https://drive.google.com/file/d/10C4EuU4WyhbwPceKq6_2htVH9bfY5qVx/view?usp=sharing

I try creating one class in advanced tab.. but doesn’t work too …

.myclass-one {display: block;}

}

@media (max-width:768px) {
.myclass-one {
display: block;
}
}
@media (max-width:576px) {
.myclass-one {
display: none;
}
}

Other strange thing is, If I copy the section to another new page doesn’t work too, I delete section and create other new…, not work….
I imagine peoples lost a lot of work when try updates if things become unfix like that….

Hi @cbarros,

Thank you for providing a screenshot but it doesn’t show what is the image that you want to hide/show based on the screen size.

Also, I tried to find the image by the class that you provided in the CSS example which is myclass-one, however, that’s just an example that you used and not a rel class name so it didn’t help either.

Please provide the exact image on the page that you shared which should be shown/hidden based on the screen size. Thanks.

Hello !! thank you !!
After all related things not work, I make some experiences in new pages that work about hiden in mobile…and I copy section by section of old page …and I discovery that just the Title element in one section], for someone reason cause the problem I delete them and make other to test, and all works fine again!!!
I back to meu old principal page and delete the title element and all works normal… whats go in on….???

After that continue my work and try I was check other page , blog page and with do nothing ,,, from out of the blue I see the page misconfigured to one strip page… loose all my configuration alignment ..and the page not show anymore the menu and header…. for god sake ..what is that…some thing are right you try one update and the things go wrong, go misconfigured ???

Other thing I try make one new page blog because the older strip and have no cure and make one using elementor and the Orbit grid with two columns and again things not work …simple show the same one strip and nothing about two grid…etc…I don’t know whats go in on , because the website always work ok, but seems some problem in Neve last updates that don’t show in time, but when you try work again…you see you in one night mare …

• This reply was modified 4 years ago by cbarros.

Just to you see the behavior …
https://drive.google.com/file/d/1_uMR2BGp-vNWzKbow1B80dSockB7G9S1/view?usp=sharing

https://drive.google.com/file/d/1RpqZzlMZO96BP_JwVuc2i91e-_8TiWQp/view?usp=sharing

Now I have fear try update other things and get problem…. from out of the blue all pages you open will go crash like that !! ??
The Default option strip, the Elementor Canvas get rid menu and header and pictures, and the Theme full width option not work in that case…I see in elementor the two columns but in the browser things go like picture…strip one column…
The first image is about one page blog and the second picture is about one post to show in menu about the article,,,,all that was ok… at the moment we try work that…
I never face that before…

• This reply was modified 4 years ago by cbarros.
• This reply was modified 4 years ago by cbarros.
• This reply was modified 4 years ago by cbarros.

@cbarros,

Could you clarify how the pages crash? Do you get any errors?

If you do not see errors on the website please check the error log as there might be important information about the conflicts that prevent your pages from being opened.

Thanks!