unable to import as a shop manager

  • Resolved hadean

    (@hadean)


    3 years, 6 months ago

    hello
    Lately I’m unable to import products via csv with the role of shop manager (had no problem before).
    After the mapping stage it shows only the loader icon but does not import anything. I have to log in as administrator to import the products.
    WP, woo and the plugin all updated to latest versions.
    Any ideas?
    thank you

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  • Plugin Author WebToffee

    (@webtoffee)

    Hi @hadean,

    We have tested the same using the latest version of the plugin and the import is working fine with the shop manager role. Could you please share the screenshot of your import screens with the browser console opened and share the fatal error log(Woocommerce>status>logs>fatal-error).

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