Unable to import CSV file that I exported

  • Resolved tbrady85

    (@tbrady85)


    5 years, 6 months ago

    Hello,

    I used this plugin to export a csv of my orders and then import after a migration. When I import its acting like it doesn’t know how to read its own CSV file it exported.

    Here’s a screenshot of the CSV that was exported by this plugin:
    Screeenshot of CSV

    Here’s a screenshot of what happens when I try to import it:
    Screen shot of Import Log

    Am I doing something wrong?

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @tbrady85,

    It seems like the issue you are facing is because the ID of the orders present in your CSV file is already used by other posts on your site. Please try removing the order ID column from the CSV file and try importing. WordPress will automatically assign the next available ID to the imported orders.

    Thread Starter tbrady85

    (@tbrady85)

    That fixed it! Thank you for getting back to me!

    Plugin Author WebToffee

    (@webtoffee)

    Hi @tbrady85,

    Glad to know that the issue is resolved.

    If you are satisfied with our plugin, kindly spare a moment to leave us a review. It would really help us spread the word!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Unable to import CSV file that I exported’ is closed to new replies.