• Resolved takahashi0206

    (@takahashi0206)


    I am setting up WordPress in an environment with a proxy connection. When attempting to install NinjaFirewall in this environment, the following error message is displayed:

    Error: The installer cannot download the security rules from www.ads-software.com website.
    1. The server may be temporarily down or you may have network connectivity problems? Please try again in a few minutes.
    2. NinjaFirewall downloads its rules over an HTTPS secure connection. Maybe your server does not support SSL? You can force NinjaFirewall to use a non-secure HTTP connection by adding the following directive to your wp-config.php file:
    define(“NFW_DONT_USE_SSL”, 1);

    I believe this occurs because, while NinjaFirewall is trying to download security rules, WordPress is unable to connect to the server where the security rules are hosted. I would like to allow this connection to the server, but would need to know the hostname or IP address. Can you provide me with that information?

    I have tried the following:

    • As instructed, I tried using define(“NFW_DONT_USE_SSL”, 1); but nothing has changed.
    • I have confirmed that the openssl functionality is enabled.
    • No critical errors are displayed in “Site Health”.
    • I have allowed *.nintechnet.com, but it seems that the issue remains unresolved.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author nintechnet

    (@nintechnet)

    You need to add those 3 subdomains:
    plugins.svn.www.ads-software.com
    updates.nintechnet.com
    wordpress.nintechnet.com

    I recommend to remove NFW_DONT_USE_SSL because it’s unsafe and isn’t related to your problem.

    Thread Starter takahashi0206

    (@takahashi0206)

    Thank you for the assistance! The issue has been resolved and NinjaFirewall is now successfully installed. Your guidance was invaluable.

Viewing 2 replies - 1 through 2 (of 2 total)
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